Frequently Asked Questions - FAQ
1. What is your return policy?
1. What is your return policy?
We offer a 30-day return policy. Items must be unused, in original condition and packaging, with proof of purchase. Contact us at contact@korrazo.com to start a return.
2. How long does shipping take?
2. How long does shipping take?
Our standard insured delivery takes 7–15 business days, while express shipping takes 5–12 business days, depending on your location.
3. Can I exchange an item?
3. Can I exchange an item?
Yes! The fastest way is to return your item and place a new order after your return is approved. Contact us first to begin the return process.
4. Do you ship internationally?
4. Do you ship internationally?
Yes, we ship worldwide. Please note that customs processing times may affect delivery, but we always aim to ship your order as fast as possible.
5. How can I contact support?
5. How can I contact support?
You can reach our support team at contact@korrazo.com for any questions regarding orders, returns, or general inquiries.